Legal
Last updated: 16 April 2026. This policy is under review and may be updated before launch.
LeanIQ Privacy Policy
Last updated: 16 April 2026
This Privacy Policy explains how LeanIQ collects, uses, stores and shares personal data when you visit leaniq.io, create an account, join a waitlist, sign up for emails, interact with community features, use direct messaging, or otherwise use our websites, browser experiences, mobile apps (including iOS apps) and related services (together, the Platform).
LeanIQ is operated by Lean Intelligence Ltd (company number 16960352) (“LeanIQ”, “we”, “us”, or “our”). Its registered office is 40 Market Place, Belper, England, DE56 1FZ.
If you have any questions about this Privacy Policy or how we handle your data, contact us at hello@leaniq.io.
1. The data we collect
Depending on how you use LeanIQ, we may collect the following categories of personal data:
A. Information you provide directly
- your name;
- your email address;
- company name;
- role, sector or professional background;
- profile information;
- account credentials or linked sign-in information;
- messages, comments, posts, replies, submissions or other content you send through the Platform;
- direct messages, introductions, connection requests and other user-to-user communications;
- information you provide when you join a waitlist, register interest, subscribe to emails, contact us, or complete forms.
B. Information collected automatically
- IP address;
- browser type and version;
- device information;
- approximate location derived from IP address;
- referring pages and on-site behaviour;
- timestamps, session data and usage events;
- email engagement data where we use delivery, open, click or unsubscribe tracking in our communications.
C. Information from third parties
If you sign in using a third-party authentication provider or interact with us through linked services, we may receive limited profile or authentication data from those providers, subject to their settings and policies.
2. How we use personal data
We use personal data to:
- provide, operate and improve LeanIQ;
- create and manage user accounts across browser and app experiences;
- publish and manage community content;
- enable and administer direct messaging and user-to-user interaction;
- personalise the Platform experience;
- communicate with you about your account, activity, support requests and service updates;
- send editorial, launch, product or marketing emails where permitted;
- measure engagement, improve content and understand how the Platform is used;
- prevent abuse, spam, fraud, unauthorised access and other misuse;
- enforce our Terms & Conditions and community standards;
- comply with legal obligations and respond to lawful requests.
3. Our lawful bases for processing
Where UK GDPR applies, we rely on one or more of the following lawful bases:
- contract: where processing is necessary to provide the Platform or fulfil our obligations to you;
- legitimate interests: where processing is necessary for operating, securing, improving and growing LeanIQ, provided those interests are not overridden by your rights;
- consent: where we ask for your consent, for example for certain email marketing or optional cookies, where required;
- legal obligation: where processing is necessary to comply with law or regulation.
4. Email communications and tracking
If you sign up to hear from us, create an account, join a waitlist, register interest, or otherwise provide your email address, we may send:
- service or operational emails;
- launch, editorial or product emails;
- marketing communications where permitted by law.
Our emails may include limited engagement tracking, such as:
- delivery logging;
- open tracking;
- click tracking;
- unsubscribe tracking.
We use this data to understand email performance, improve communications, suppress future sends when someone unsubscribes, and reduce unwanted email.
You can unsubscribe from non-essential emails at any time using the unsubscribe link in the email or by contacting us.
5. Cookies and similar technologies
We may use cookies and similar technologies to:
- keep you signed in;
- remember preferences;
- understand site performance and usage;
- improve security and reliability;
- measure campaign and content performance.
Where required by law, we will ask for consent before placing non-essential cookies or similar technologies.
6. Sharing your personal data
We do not sell your personal data.
We may share personal data with trusted third parties where necessary to operate LeanIQ, including providers that support:
- website and app hosting;
- databases and infrastructure;
- authentication and account management;
- email delivery;
- analytics and performance monitoring;
- customer support and administration;
- legal, regulatory or security compliance.
We may also disclose personal data:
- if required by law, court order or regulatory request;
- to protect the rights, property or safety of LeanIQ, our users or others;
- in connection with a merger, acquisition, financing, sale of assets or business reorganisation.
7. International transfers
Some of our service providers may process personal data outside the UK. Where we transfer personal data internationally, we will take appropriate steps to protect it in accordance with applicable law, including use of recognised transfer safeguards where required.
8. Data retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including for legal, operational, security and record-keeping purposes.
Retention periods may vary depending on the type of data, how it is used, and legal or business requirements.
For example, we may retain:
- account and profile information while your account is active;
- support and operational communications for a reasonable period afterwards;
- unsubscribe and suppression records for as long as needed to honour your preferences and avoid unwanted email.
9. Your rights
Depending on where you are located, you may have rights to:
- access your personal data;
- correct inaccurate personal data;
- request deletion of personal data;
- restrict or object to certain processing;
- withdraw consent where we rely on consent;
- request portability of certain data;
- complain to a supervisory authority.
If you want to exercise any of these rights, contact us at hello@leaniq.io. We may need to verify your identity before responding.
If you are in the UK, you also have the right to complain to the Information Commissioner’s Office (ICO).
10. User content, messaging and profile visibility
If you create a public or semi-public profile, post content, comment, send direct messages, or otherwise participate in community features, some of your information may be visible to other users or to the public depending on the design of the relevant feature.
Please think carefully before sharing personal or commercially sensitive information through public-facing parts of the Platform or through user-to-user messaging.
11. Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
12. Children
LeanIQ is intended for professionals and is not directed at children. We do not knowingly collect personal data from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and, where appropriate, notify users through the Platform or by email.
14. Contact
If you have questions about this Privacy Policy or want to exercise your rights, contact:
LeanIQ / Lean Intelligence Ltd
Company number: 16960352
Registered office: 40 Market Place, Belper, England, DE56 1FZ
Email: hello@leaniq.io
Practical note: this is a strong launch-ready draft, but it should still be reviewed by a solicitor or privacy professional before large-scale rollout, paid products, or complex data-sharing arrangements.